Shipping Policy

Last Updated: [10-04-2026]

Thank you for shopping with us. This Shipping Policy outlines how we process and deliver your orders.

1. Order Processing Time

• All orders are processed within 1–3 business days after confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• In case of high order volume, processing may be slightly delayed. Customers will be notified accordingly.

2. Shipping Time & Delivery

• Estimated delivery time: 3–7 business days depending on location.

• Delivery timelines may vary due to external factors such as courier delays or unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated based on:

• Delivery location

• Order weight/size

• Any applicable shipping fees will be displayed at checkout.

• Free shipping (if applicable) will be clearly mentioned on the website.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID/link via SMS or email.

• You can track your order status through the courier partner’s website.

5. Delivery Partners

• We work with reliable courier partners to ensure safe and timely delivery of your products.

6. Delivery Issues

• If your order is delayed or not delivered within the estimated time, please contact our support team.
• In case of incorrect address details provided by the customer, delays may occur and re-shipping charges may apply.

7. Damaged or Lost Shipments

• If you receive a damaged product, please inform us within 24 hours of delivery with supporting images.

• We will investigate and arrange for a replacement or refund as per our policy.

• In case of lost shipments, we will coordinate with the courier partner and resolve the issue.

8. International Shipping (Optional)

Currently, we [do/do not] offer international shipping.
Additional customs duties or taxes (if applicable) must be borne by the customer.

9. Contact Information

For any shipping-related queries, please contact:
Email: info@fitglobaltradeimpex.com
Phone: 080-22454444